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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debra Chatman

September 22, 2024

5  out of  5
rating by Debra Chatman
"Jim was very informative and knowledgeable. He didn't try and push us into anything."
We responded:
"Dear Debra, Thank you for leaving us a glowing 5-star review! We truly appreciate your feedback and are thrilled to hear that your experience with Jim was informative and enjoyable. At our company, we prioritize providing our customers with accurate and useful information without any pressure to make hasty decisions. We're glad to hear that Jim exemplified this approach and made sure you felt comfortable throughout the process."
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Charles Chatman

September 22, 2024

4  out of  5
rating by Charles Chatman
"He was real knowledgeable about my insurance need he was very good at asking questions"
We responded:
"Dear Charles, Thank you for taking the time to leave us a review! We appreciate your feedback and are glad to hear that our representative was knowledgeable about your insurance needs and adept at asking the right questions. We strive to provide excellent customer service and ensure that our representatives are well-equipped to understand and address our customers' unique requirements. Your feedback reinforces our commitment to delivering a high level of expertise and understanding. If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We value your support and hope to have the opportunity to serve you even better in the future. Thank you once again for your kind words and for choosing our service."
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Marques Marshall

September 20, 2024

5  out of  5
rating by Marques Marshall
"Elizabeth was intentionally engaged and helpful in finding a solution that worked better for me. She was respectful and extrememly prompt."
We responded:
"Thank you for sharing your wonderful experience with Elizabeth! We're thrilled to hear that she was engaged and helpful in finding a solution that better suited your needs. We pride ourselves on our team's respectful and prompt service, and it's great to know that Elizabeth exemplified these qualities during your interaction. We appreciate your 5-star review and look forward to serving you again in the future!"
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Joyce Moore

September 4, 2024

5  out of  5
rating by Joyce Moore
"Jim explained things very well. I took out a life insurance policy while there. Thank you, Jim, for all your help in explaining things so I could understand with all the questions I had."
We responded:
"Dear Joyce, Thank you for sharing your positive experience with Jim! We're thrilled to hear that he provided excellent explanations and helped you understand the details of your life insurance policy. It's great to know that Jim's assistance made the process easier for you, especially considering the questions you had. We'll make sure to pass along your kind words to Jim and acknowledge his outstanding support. If you ever need further assistance or have more questions, please don't hesitate to reach out."
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jason small

August 29, 2024

5  out of  5
rating by jason small
"Very knowledgeable and friendly. Made our transition from another state flawless"
We responded:
"Thank you for your glowing 5-star review, Jason! We're thrilled to hear that our team was able to assist you with your transition from another state seamlessly. We take pride in our knowledgeable and friendly staff, who are dedicated to providing excellent service to our customers. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We greatly appreciate your feedback!"
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Kyle Smith

August 28, 2024

5  out of  5
rating by Kyle Smith
"Elizabeth helped me find the right coverage I was looking for on my vehicle insurance and thoroughly answered all of my questions that I had for her. Her customer service was astonishing!!"
We responded:
"Dear Kyle, Thank you for taking the time to leave such a positive review about your experience with Elizabeth! We're delighted to hear that she was able to help you find the right coverage for your vehicle insurance and answer all of your questions satisfactorily. We pride ourselves on providing exceptional customer service, and Elizabeth is an invaluable member of our team. We'll make sure to pass along your kind words to her. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for choosing us, and we look forward to serving you in the future."
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Mike Morrell

August 21, 2024

5  out of  5
rating by Mike Morrell
"Jim Martin was very helpful, answered all questions. I was hesitant to change Companies, but 30%+ increases in premiums, with absolutely no violations, changes or claims prompted me to check around. Jim at State Farm contacted me and sold me a reasonable replacement policy."
We responded:
"Thank you for your review, Mike! We're glad to hear that Jim Martin from State Farm was able to assist you and address all your questions. We understand that experiencing a significant increase in premiums without any changes or claims can be frustrating, and we're glad Jim was able to offer you a reasonable replacement policy. If you have any further questions or need assistance in the future, feel free to reach out."
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Connie Wilkerson

August 20, 2024

5  out of  5
rating by Connie Wilkerson
"Jim was very nice. I'm happy with State Farm."
We responded:
"Thank you, Connie, for taking the time to leave a 5-star review! We're thrilled to hear that Jim provided exceptional service and that you are happy with your experience at State Farm. We strive to provide excellent customer service and it's great to know that we met your expectations. If you ever need any further assistance or have any questions, please feel free to reach out. We're here to help you!"
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Ricky Thomas

August 13, 2024

5  out of  5
rating by Ricky Thomas
"Very informative"
We responded:
"Dear Ricky, Thank you so much for taking the time to leave us a Google review! We greatly appreciate your kind words and are thrilled to hear that you found our information informative. It's always our goal to provide valuable insights and assist our users in finding the information they need. If there's anything else we can do to enhance your experience or if you have any specific questions, please feel free to reach out to us. We're here to help! Thank you again for your support and for choosing us."
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Karen Melson

August 5, 2024

5  out of  5
rating by Karen Melson
"Updated my insurance with Jim Martin. He made several recommendations that I needed."
We responded:
"Karen, thank you for taking the time to share your experience of updating your insurance with Jim. We're glad to hear that he provided you with several recommendations that were beneficial to you. We strive to ensure that our clients receive the best possible service and advice. It's great to know that Jim was able to assist you in finding the right insurance options and make recommendations to meet your needs. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out to us. We value your feedback and look forward to serving you in the future."
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Sandra Blaylock

June 3, 2024

5  out of  5
rating by Sandra Blaylock
"Very nice"
We responded:
"Thank you, Sandra, for your positive feedback! We're glad to hear that you had a great experience. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support!"
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Nancy Utley

May 21, 2024

5  out of  5
rating by Nancy Utley
"Very knowledgeable and friendly each to talk with. This is my first time to meet my agent personally it was an pleasant experience"
We responded:
"Thank you for sharing your feedback! We're delighted to hear that your agent was not only knowledgeable but also friendly and easy to talk to. We understand that meeting someone for the first time can be nerve-wracking, but we're glad to hear that your experience was pleasant. If there's anything else we can assist you with, please don't hesitate to let us know."
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Nancy Jernigan

May 20, 2024

5  out of  5
rating by Nancy Jernigan
"Jim was very knowledgeable and was able to explain all of the changes that were recommended. I have been with State Farm for 50 years. Jim is only the second agent I have had. He is just as good as my last agent!"
We responded:
"Thank you for sharing your positive experience with Jim as your State Farm agent, Nancy! It's great to hear that Jim was knowledgeable and able to explain all the recommended changes to you. It's also impressive that you have been with State Farm for 50 years and Jim is only the second agent you have had. It's a testament to Jim's skills and expertise that he is just as good as your previous agent. We appreciate your feedback and hope you continue to have a great relationship with Jim and State Farm."
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Oneal Davis

May 15, 2024

5  out of  5
rating by Oneal Davis
"Very great people and will help you save money anyway they can"
We responded:
"Thank you for your positive review! We're glad to hear that our team has been able to assist you in saving money. Our dedicated staff strives to provide excellent customer service and find the best possible solutions for our customers. If you have any further questions or need assistance, please don't hesitate to reach out to us. We appreciate your feedback!"
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Angela Wilson

May 14, 2024

5  out of  5
rating by Angela Wilson
"Jim was very patient explaining options and saved me money."
We responded:
"Thank you for sharing your positive experience with Jim! We're glad to hear that he was patient and took the time to explain different options to you. It's great to know that he was able to help you save money as well. We appreciate your feedback and we're here to assist you with any future insurance needs."
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kevin phillips

May 8, 2024

5  out of  5
rating by kevin phillips
"Elizabeth is great….always helpful, prompt and professional!!!!!"
We responded:
"Thank you for taking the time to leave such a wonderful review about Elizabeth! We're thrilled to hear that she has been consistently helpful, prompt, and professional in assisting you. Your kind words mean a lot to us, and we'll make sure to pass along your appreciation to Elizabeth. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!"
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Dorothy Jones

May 8, 2024

5  out of  5
rating by Dorothy Jones
"Had a great experience with Jim and Russ. They explained everything I was unsure about and helped me save money on my insurance. It was a very welcoming environment. 👍"
We responded:
"Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Jim and Russ were able to assist you and provide the necessary explanations to address any uncertainties you had. Creating a welcoming environment for our customers is a top priority for us, and we are overjoyed to hear that you felt comfortable throughout your experience. We believe that a warm and friendly atmosphere plays a significant role in building strong relationships with our clients. Once again, thank you for sharing your positive feedback. We truly appreciate your support and look forward to serving you in the future."
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xer0mrcy

April 26, 2024

5  out of  5
rating by xer0mrcy
"Elizabeth and Jim were amazing, polite, courteous and just plain likeable,"
We responded:
"Thank you for your review! We're delighted to hear that Elizabeth and Jim provided an amazing experience for you. Their polite and courteous demeanor is certainly appreciated. We strive to have a team that is not only professional but also likeable, as we believe it enhances the overall customer experience. We'll make sure to pass along your kind words to Elizabeth and Jim. We look forward to serving you again in the future!"
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Elaynna Voris

April 17, 2024

5  out of  5
rating by Elaynna Voris
"Elizabeth was really great with me. She helped me get the best plan that worked for me. She got me fixed up fast, and had the best attitude! Highly recommend!"
We responded:
"Thank you for your glowing review! We're thrilled to hear that Elizabeth provided you with exceptional service. It's fantastic to know that she helped you find the best plan that suited your needs and resolved your issue quickly. We take pride in our team's positive attitude, and it's wonderful to hear that Elizabeth's demeanor made a difference in your experience. We greatly appreciate your recommendation and we'll be sure to pass on your kind words to Elizabeth. Thank you for choosing our service, and we look forward to assisting you again in the future!"
Profile photo of just a person (Sook)

just a person (Sook)

April 10, 2024

5  out of  5
rating by just a person (Sook)
"Jim was very helpful with getting me a quote and getting my policy set up I didn't even have to go to the office."
We responded:
"Thank you for taking the time to leave us a review. We appreciate the feedback and we're glad we were able to help."
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KING JOHN

March 12, 2024

5  out of  5
rating by KING JOHN
"Three thumbs up"
We responded:
"Thank you for the review! We appreciate your business and look forward to helping you guys with all of your insurance and financial services needs."